Service Packages

Professional CoWelder service

Ensure problem-free performance and ongoing efficiency with a CoWelder service package.

You minimise unwanted downtime, optimise performance, expand the lifetime of your CoWelder – and in that way, get the most out of your investment.

  • Service Lite

    Annually – Less than £5/€5 per day!
    1.499,00GBP
    /
    1.729,00EUR

    You get support on a remote connection while you maintain your CoWelder yourself.

    • Day-to-day shipment of critical components
    • Remote CoWelder Support
    • Emergency rental of replacement robot
    • Emergency rental of Teach Pendant
    Request

    • Commitment period: 24 months.

  • Service Plus*

    Annually – Less than £6/€6 per day!
    2.061,00GBP
    /
    2.379,00EUR

    Our expert technicians carry out on-site maintenance or remote support.

    • Day-to-day shipment of critical components
    • Remote CoWelder Support
    • Emergency rental of CoWelder
    • Emergency rental of Teach Pendant
    • Annual maintenance agreement
    Request

    • Price: Price is excl. transportation cost. Additional costs applies for CoWelder Extented solutions.

    Commitment period: 24 months.

    Service interval: 1 time a year.

  • Service Premium*

    Annually – Less than £7/€7.5 per day!
    2.291,00GBP
    /
    2.649,00EUR

    Get maximum security. Our expert technicians carry out on-site maintenance or remote support.

    • Day-to-day shipment of critical components
    • Remote CoWelder Support
    • Annual maintenance agreement
    • Free emergency rental of replacement robot
    • Free emergency rental of Teach Pendant
    • Free annual software update
    • Free remote support hours
    • 20% discount on additional service packages
    Request

    • Price: Price is excl. transportation cost. Additional costs applies for CoWelder Extented solutions.

    Commitment period: 24 months.

    Service interval: 1 time a year.

*Service Plus and Service Premium is applicable in the following countries: Czech Republic, Denmark, Germany, Italy, Holland, Norway, Poland, Sweden and United Kingdom.

REMOTE COWELDER SUPPORT

Remote support included in all packages

Minimise unwanted downtime and get peace-of-mind with CoWelder remote support. Through a remote connection to the CoWelder, our experts technicians can support you within two hours of breakdown, unintentional stops, or other related problems.

  • Remote problem solving within 2 hours in normal business hours. Remote support is possible through a SIM card in a Secomea Box connected to your CoWelder. You are responsbile for providing a functioning SIM card.
  • First 30 minutes of support is free for each service request. You are first in line to get support. Remote software updates are also included.
  • The Secomea Box is part of the service package and is to be returned upon contractual termination.
ANNUAL MAINTENANCE AGREEMENT

Sustain an ongoing hight efficiency through a maintenance agreement

A maintenance agreement is included with the Service Plus and Service Premium packages.

Certified service technicians perform professional service, maintenance, safety control and test of the robot and the welding power source in your CoWelder.

All certified service technicians cooperate with the Migatronic support team, welding -and CoWelder experts. Together, they will ensure constant quality control and enable you to comply with relevant standards, such as EN 1090 and EN-ISO 3834.

Stand-alone maintenance check

If you need a stand-alone maintenance check, please contact your local Migatronic office. Transportation cost will vary depending on your location.

Maintenance checklist

Robot

  • Cleaning
  • Test of inputs and outputs
  • Cables and connectors
  • Torch and hose
  • Software update
  • Safety test

    • Welding Machine

  • Filters and fans
  • Cables and sockets
  • Gasflow
  • Cooling system
  • Wire feeder
  • Safety test
    • Example only

    Request service package

    Request training package